Privacy Policy

1. About this policy

This policy explains what information we collect when you use this website, why we collect it, who we share it with and what choices you have. It applies to casagrandchennaiproject.com ("this website").

2. Information we collect

Information you give us

When you send an enquiry through a form or the chat window, we collect the details you type in. That usually means your name, email address, mobile number and country code, your preferred time to call, and your message, such as your budget, preferred area and the project you asked about. We also record that you agreed to be contacted.

Information collected automatically

Like most websites, our servers and the tools we use may record technical details such as your IP address, browser and device type, the pages you visit and the page address from which you sent an enquiry. This helps us keep the website working and understand which pages are useful.

3. How we use your information

• To reply to your enquiry and send the price sheet, shortlist or other details you asked for.
• To contact you by phone, WhatsApp or email about that enquiry, as you agreed when you sent it.
• To arrange or follow up on a site visit if you ask for one.
• To keep the website secure, fix problems and improve its content.
• To meet legal or regulatory requirements.

4. Who we share it with

We share your enquiry details with the sales team of the developer of the project you asked about, so that they can answer you. We also use service providers that help us run this website, such as hosting, email delivery, the chat window and customer-enquiry tools. They may handle your information only to provide those services.

We may also disclose information when the law requires it or to protect our rights and the safety of others.

5. Cookies and similar technologies

This website uses only what it needs to work. The chat window and the tools provided by our hosting company may set cookies or use similar technologies to make the chat function and to measure basic traffic. You can block or delete cookies in your browser settings, though parts of the chat may then not work as intended.

6. How long we keep it

We keep enquiry details for as long as we need them to respond to you and to keep a record of the conversation, and then delete or anonymise them. We may keep some information longer where the law requires it.

7. Keeping your information safe

We take reasonable steps to protect the information you send us. No method of sending information over the internet or storing it electronically is completely secure, so we cannot guarantee absolute security.

8. Your choices and rights

You can ask us to tell you what personal information we hold about you, to correct it, to delete it, or to stop contacting you. You can withdraw your consent to be contacted at any time. Where Indian law gives you rights over your personal data, including under the Digital Personal Data Protection Act, 2023, you can use them by writing to us.

To make a request, use the form on our Contact Us page and say that it is a privacy request. We may need to confirm who you are before we act on it.

9. Links to other websites

This website links to other websites, such as the developer's website and the Tamil Nadu RERA website. They have their own privacy practices, and this policy does not cover them.

10. Children

This website is meant for adults who are considering a home purchase. It is not directed at children under 18, and we do not knowingly collect their information.

11. Changes to this policy

We may change this policy from time to time. The date at the top of the page shows when it was last updated. If you keep using the website after a change, you accept the updated policy.

12. Contact us and governing law

For questions about this policy, use the Contact Us page. This policy is governed by the laws of India.